Efficient operation, high quality of customer service and short lead time are general business goals remaining valid through ages. In each and every era, companies has to find and employ not only the best operational schemes and organizational structures that fit to the current opportunities and challenges, but they also have to discover the supporting methods and tools for improving their operation. Process mining is the fastest and most innovative way of boosting efficiency in the digitization era, that reveals the real flows of processes supported by IT systems, therefore demonstrates the improvement potentials in a quick, justifiable and impressive manner.


In line with the new trends and opportunities triggered by digitalization we offer process mining services since the beginning of 2018.

Today, we have gained several experiences in managing successful process mining projects, and has built significant competences and expert pool (Data Scientists) in this field.

Moreover, as the only Hungarian partner of Celonis, we provide access to the most effective process mining software.

Celonis is the leader in business transformation software. Its Intelligent Business Cloud allows organizations to rapidly understand and improve the operational backbone of their business. Companies around the world including Siemens, GM, 3M, Airbus and Vodafone rely on Celonis technology to guide action and drive change to business processes, resulting in millions of dollars saved and an improved experience for their customers.


We aim at disseminating the modern technology of process mining among Hungarian companies in order to foster their digitization, make their operation more effective, cutting their costs and to improve their customer experience.

Based on the result of our completed projects, we strongly believes that by applying process mining technology – as opposed to the traditional process analysis methodology – analyses can be performed in a shorter time, more effectively and comprehensively which supports companies to

  • identify improvement potential
  • increase efficiency and
  • decrease cost.

By the outcome of the projects it can also be declared that by executing some analyses – in case of large companies, by accelerating the run time of the processes and reducing rework (unnecessary repetitive steps) – improvement potential exceeding even 100 million HUF can be discovered.

Based on international experiences:

  • 25% of the process cost can be saved
  • the run time can be reduced by 37%

on average when employing Celonis’s solution, whereas the operation can become completely transparent and compliant with the standards.


Process mining solution is recommended for companies where the process to be analysed is supported by IT system and there are sufficient cases available for analysis.

It is optimized to examine processes which might have a lot of deviant process flow resulting in overwork in the majority of cases, therefore it would lead to increased cost and customer irritations. Based on the former attributes, process mining is convenient solution (mostly, but not exclusively) for improving the following fields:

  • Finance and Accounting
  • Supply Chain Management
  • Manufacturing
  • IT Service Management
  • Customer Relations Management

and it can support

  • efficient operation of SSCs
  • enhanced operational excellence
  • process automation
  • internal audit processes
  • ERP harmonization
  • standard-compliant operation

Furthermore, process mining is a unique possibility for corporations where the deviant process flows are caused by the over-customized IT systems.