This presented the unique opportunity early in my career to face the
challenges of advisory work in the financial sector and public administration.
This played a key role in my early consulting career providing hard to
acquire knowledge and skills gathered in my various roles as data analyst,
business analyst, test manager and project manager.
Over these years, I was placed in the crossroads of several projects where
my responsibilities were extended to include improving internal processes of
various companies, improving their operational efficiency, increasing customer
satisfaction and managing the client side implementation of IT systems.
I’m very excited by the new opportunities offered in Digitalization and in
2020 I decided to embark on an analysis of the digital footprint in IT systems,
which provided motivation to answer such questions as “How to instantly save
30,000 man-hours per year and make 9,000 customers happy with a little process?
As a consultant, I believe that by working closely with our clients, we can
improve the everyday lives of companies and their end users by providing them
with a value-based service that provides answers to real customer problems.